Privacy Policy
Last Updated: 04/03/2025
1. Introduction
1.1 Flick Studios Private Limited (“Flick Studios,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data in compliance with applicable laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act (DPDP), 2023.
1.2 This Privacy Policy (“Policy”) outlines our practices for collecting, processing, storing, and safeguarding information when you interact with our website https://flickstudios.co.in (the “Website”), engage our audio-visual and experiential services (the “Services”), or communicate with us via email, social media, or other channels.
1.3 This Policy applies to any information that can be used to identify an individual (“personal data”) and governs how we collect, use, and protect such data.
1.4 Wherever legally required, we will obtain your explicit consent before processing specific types of data – such as through the Cookie Consent Manager. Please see the Cookie Policy.
1.2 This Privacy Policy (“Policy”) outlines our practices for collecting, processing, storing, and safeguarding information when you interact with our website https://flickstudios.co.in (the “Website”), engage our audio-visual and experiential services (the “Services”), or communicate with us via email, social media, or other channels.
1.3 This Policy applies to any information that can be used to identify an individual (“personal data”) and governs how we collect, use, and protect such data.
1.4 Wherever legally required, we will obtain your explicit consent before processing specific types of data – such as through the Cookie Consent Manager. Please see the Cookie Policy.
2. Types of Data Collected
2.1 We collect and process the following categories of data:
- Personal Data: Identifiable information such as your name, email address, phone number, company name, job title, billing address, and GSTIN. This data is collected when you submit inquiries, create an account, or engage our Services.
- Technical Data: Automated information like your IP address, browser type, device identifiers, operating system, pages visited, session duration, and clickstream patterns. This data is collected via cookies and analytics tools, subject to your consent through our Cookie Consent Manager (see our Cookie Policy).
- Client Materials: Files, logos, videos, or other content you may upload for discharge of our services.
- Third-Party Data: Information from partners, such as social media platforms or analytics providers, which are used or may be used to enhance user experience or marketing efforts. We or these third parties will get your consent before using your data, wherever required by law.
3. How We Use Your Data
3.1 We use or may use your data to deliver, manage, and invoice Services.
3.2 Your information helps us improve Website functionality through analytics.
3.3 We may send promotional emails, with your consent, about new Services, special offers, or industry insights. You may opt out at any time via the “unsubscribe” link in emails.
3.4 Data is also used to comply with legal obligations, including but not limited to responding to lawful requests from law enforcement or regulatory authorities.
3.5 Client Materials are processed solely to fulfill our obligations to you.
3.2 Your information helps us improve Website functionality through analytics.
3.3 We may send promotional emails, with your consent, about new Services, special offers, or industry insights. You may opt out at any time via the “unsubscribe” link in emails.
3.4 Data is also used to comply with legal obligations, including but not limited to responding to lawful requests from law enforcement or regulatory authorities.
3.5 Client Materials are processed solely to fulfill our obligations to you.
4. Legal Basis for Processing
4.1 We process Personal Data under the following legal grounds:
- Contractual Necessity: To fulfill obligations under our agreements.
- Consent: Which you provide for specific purposes like marketing communications (withdrawable via email or account settings) and use of Cookies or tracking technologies.
- Legal Compliance: To adhere to Indian laws, including but not limited to tax regulations or court orders.
- Legitimate Interests: Such as enhancing Service quality, securing our systems, or conducting internal audits.
5. Data Sharing and Disclosure
5.1 We may share your personal data with trusted third parties under strict confidentiality agreements.
- Legal Authorities: May receive data to comply with court orders, government investigations, or tax audits.
- Business Partners: Such as co-branded campaign collaborators or event venues, may access data only as necessary for joint projects.
- Affiliates: Including subsidiaries or parent companies, may process data for operational purposes like centralized billing or analytics.
6. Data Retention
6.1 We retain Personal Data only as long as necessary for the purposes outlined in this Policy or as required by law.
6.2 Client Materials are retained for the necessary duration to complete relevant services and any additional period for legal, audit or dispute resolution purposes.
6.3 Personal Data, such as contact details or account information, is retained for typically three (3) years after your last interaction with us or until you request deletion.
6.4 Payment records, including invoices and transaction details, are stored for a minimum six (6) years to comply with tax laws under the Income Tax Act, 1961.
6.5 Data anonymized for analytics may be retained indefinitely.
6.2 Client Materials are retained for the necessary duration to complete relevant services and any additional period for legal, audit or dispute resolution purposes.
6.3 Personal Data, such as contact details or account information, is retained for typically three (3) years after your last interaction with us or until you request deletion.
6.4 Payment records, including invoices and transaction details, are stored for a minimum six (6) years to comply with tax laws under the Income Tax Act, 1961.
6.5 Data anonymized for analytics may be retained indefinitely.
7. Data Security
7.1 We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
7.2 In the event of a personal data breach, we will take prompt remedial action and notify affected users and the Data Protection Board, as required under the DPDP Act, 2023.
7.2 In the event of a personal data breach, we will take prompt remedial action and notify affected users and the Data Protection Board, as required under the DPDP Act, 2023.
8. Cookies and Tracking Technologies
8.1 We use or may use cookies and similar technologies to enhance user experience and analyze Website traffic.
- Essential Cookies: Enable core functionalities.
- Analytical Cookies: Track visitor behavior to optimize and improve website design and content.
9. Your Rights
9.1 Under the DPDP Act, 2023, you have the right to:
- Access your Personal Data which we hold;
- Correct or update inaccurate Personal Data;
- Delete data when it is no longer necessary for the purpose for which it was collected, or if consent is withdrawn;
- Withdraw Consent for specific processing activities;
10. Children’s Privacy
10.1 Our Services are not directed at individuals under 18 years of age. We do not knowingly collect or process data from minors.
10.2 If you believe a child has provided us with Personal Data without parental consent, contact us immediately at legal@flickstudios.co.in, and we will take steps to delete such information.
10.2 If you believe a child has provided us with Personal Data without parental consent, contact us immediately at legal@flickstudios.co.in, and we will take steps to delete such information.
11. Updates to This Policy
11.1 We may update this Policy periodically to reflect changes in laws, technology, or business practices.
11.2 Material revisions, such as expanded data uses or new third-party partnerships, will be communicated via email and posted on the Website with a revised “Last Updated” date.
11.3 Non-material changes, such as grammatical corrections, take effect immediately upon posting.
11.4 Your continued use of the Website or Services after updates constitutes acceptance of the revised Policy.
11.2 Material revisions, such as expanded data uses or new third-party partnerships, will be communicated via email and posted on the Website with a revised “Last Updated” date.
11.3 Non-material changes, such as grammatical corrections, take effect immediately upon posting.
11.4 Your continued use of the Website or Services after updates constitutes acceptance of the revised Policy.
12. Governing Law and Jurisdiction
12.1 This Policy is governed by the laws of India, including the DPDP Act, 2023, and the Information Technology Act, 2000.
12.2 Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
12.2 Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
13. Disclaimer
13.1 Although we are committed to protecting your privacy, we cannot guarantee personal information or private communications will always remain completely secure and confidential.
13.2 You acknowledge and accept the inherent risks involved in using the Website and Services, as well as the Internet generally.
13.3 You assume full responsibility for the information you provide or access through the website or services.
13.4 We assume no liability for any actions of third parties with regard to your information or personal information which you may have disclosed to such third parties by accessing or visiting third party links or using integrations, apps and custom apps made available to you through the marketplace or other forums.
13.5 Flick Studios shall disclaim any liability arising out of your use of third party links or any other dealings with such third parties.
13.2 You acknowledge and accept the inherent risks involved in using the Website and Services, as well as the Internet generally.
13.3 You assume full responsibility for the information you provide or access through the website or services.
13.4 We assume no liability for any actions of third parties with regard to your information or personal information which you may have disclosed to such third parties by accessing or visiting third party links or using integrations, apps and custom apps made available to you through the marketplace or other forums.
13.5 Flick Studios shall disclaim any liability arising out of your use of third party links or any other dealings with such third parties.
14. Contacting Flick Studios
14.1 Please feel free to contact Flick Studios if you have any questions about this Privacy Policy or complaints about our practices relating to your Personal Information, or if you are seeking to exercise any of your rights described in this Privacy Policy.
14.2 You may contact us at info@flickstudios.co.in.
14.2 You may contact us at info@flickstudios.co.in.